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Booking Information

 

Booking Partner

We accept bookings exclusively through Blue Chip Holidays Ltd, our “Booking Partner”.  They also provide a customer care line for any queries about the booking process or your stay.  The telephone contact number of our Booking Partner is shown in the Guest Information Pack within the Apartment.

There are links directly to book our apartments via our booking page here>>>

Pricing, Bookings, Booking Confirmation and Cancellations

Our Booking Partner is authorised to manage pricing and take bookings on our behalf and set their own terms in respect of booking fees, deposit and cancellation policies.  They are also authorised to offer other services including cancellation protection schemes at their discretion.  For the avoidance of doubt in respect of any aspect of the booking process and payment process, including cancellation you should contact our Booking Partner, as well for any additional services they may have offered to you directly.  Your contract with us is for all aspects for the stay itself as described in our Booking Partner’s Terms & Conditions as modified or clarified by our Terms & Conditions.  In the case of any discrepancy between the Booking Partner’s Terms & Conditions and our Terms & Conditions, our Terms and Conditions shall apply. 

Property Management Partner

Apartment preparation and initial management of any problem during your stay is carried out by Mermaid Cleaning Services and Mermaid Property Management, our “Property Management Partner”.  The telephone contact number of our Property Management Partner is shown in the Guest Information Pack within the Apartment.